Service & Support / Locate an Authorized Service Center

If your problem requires local support, we offer a Worldwide Service Network for your service and support needs. You can contact a member of our Authorized Service Center network in any of more than fifty countries worldwide or contact the reseller from whom you purchased your product. Choose a location and click 'FIND' to locate contact information for an Authorized Service Center that offers service or support in your area.

In the U.S. or Canada, enter your ZIP / Postal code:
 Outside the U.S. and Canada, select your country:
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NOTE: In the U.S., Canada, EU countires, Norway and Switzerland, ASK Proxima “Factory Service Only” products are serviced through the factory only and are not eligible for service through an ASK Proxima Authorized Service Center. The factory repair center for the U.S. and Canada is located in Louisville, Kentucky. The factory repair center for EU countries, Norway and Switzerland is located in Ireland. To request service for one of the product listed below, please contact our techincal support group.

The current Factory Service Only products include the following: (subject to change)

  • ASK Proxima C170
  • ASK C440, ASK Proxima C440, Proxima DP8400x
  • ASK C450, ASK Proxima C450, Proxima DP8500x
  • ASK Proxima C110

In all other regions, these product models can be repaired by the ASK Proxima service network.